8/3/2023 0 Comments Ifactor kubra![]() ![]() ![]() Post acquisition, this number grows to 54, including 60% of the top 25 utilities, creating tremendous opportunities to expand relationships with mutual and net new clients and to continue to grow our market share in the enterprise North American gas and electric utility market space with a truly unique offering. ![]() Prior to the acquisition KUBRA, had as clients 36 of the top 100 gas and electric (based on customer meters) utilities in America. The combination of the two organizations will increase the overall value KUBRA will be able to deliver to the combined client base and grow its market share of leading North American gas and electric utilities. “As a clear leader in digital customer communications for the utility industry, iFactor solutions will help KUBRA take a significant step forward in our goal of creating a seamless, cross-platform experience for our clients and the customers they serve.” “The acquisition of iFactor complements KUBRA’s overall service offering and represents an important strategic opportunity for us to provide an end-to-end suite of customer experience management solutions,” said Rick Watkin, CEO of KUBRA. The acquisition strengthens and expands KUBRA’s customer interaction management solution set, positioning the company as the only complete and integrated suite of meter-to-cash and outage communication management solutions. I can tell you with great confidence that KUBRA will be among one of the leading companies to watch.MISSISSAUGA, ONTARIO - (Marketwired) - 01/04/16 - Today, KUBRA announced the acquisition of iFactor, a customer communication solution provider offering automated alerts, preference management, mobile applications, industry-leading outage communications and customer-facing mapping technology to the utility industry. We will continue investing and developing scalable products on both platforms with the aspiration of forming the most advanced Customer Experience Management solution in the marketplace.Ģ016 boasts of exciting evolutions in technology and offerings and you can expect to watch companies capitalize on limitless growth across the mobile technology and payments platform. KUBRA will be providing our clients the opportunity of direct and more meaningful interactions with their customers. Harnessing the tremendous depth and talent of our combined technologies and service departments, we will catapult these agile technologies into extraordinary industry heights and client experiences. Broadcasting power outages, informing of energy usage and billing and payments, iFactor and their team of 70 people strong continue to successfully deliver. The addition of iFactor’s communication excellence will enhance the robust portfolio of KUBRA products.Īcknowledging a communication gap from utility provider to customer, iFactor addressed the necessity for communication services direct to customers using a variety of mobile methods. We have been monitoring iFactor’s impressive technology, its people and their remarkable growth to realize the prospective superior product offering potential to our clients, Our People and our shareholders. The start of 2016 brings with it the start of a new and exciting year for KUBRA.Īs of January 1st, 2016 I am tremendously excited to announce that KUBRA has acquired leading-edge customer communication provider, iFactor. ![]()
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